Privacy Policy
This Privacy Policy describes how Australian Voice & Sound collects, uses, and protects your personal information when you use our site or services. We are committed to protecting your privacy and handling your information transparently.
Information We Collect
We collect information you provide directly to us when you use our services, register for courses, contact us, or interact with our online platform. This information may include your name, contact details such as postal address and email address, professional details, payment information, and any other information you choose to provide.
We also automatically collect certain technical and usage information when you access and use our site. This may include your IP address, browser type, operating system, referring URLs, details of your visits to our site, pages viewed, and the times and dates of access. This data helps us understand how our service is used and improve your experience.
How We Use Your Information
We use the information we collect for various purposes, including:
- To provide, operate, and maintain our services, including articulation therapy training programs, phonetics courses, professional development workshops, and online learning modules.
- To process your registrations, payments, and manage your accounts.
- To communicate with you, respond to your inquiries, and provide support.
- To send you important updates, notifications, and information related to our services.
- To improve our site, services, and offerings based on usage patterns and feedback.
- To comply with legal obligations and enforce our terms and conditions.
- For internal administrative and analytical purposes.
Data Security
We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, and destruction. While we strive to protect your data, no method of transmission over the internet or electronic storage is completely secure.
Data Sharing and Disclosure
We do not sell your personal information. We may share your information with trusted third parties who assist us in operating our service, conducting our business, or providing services to you, such as payment processors or platform hosting providers. These third parties are obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.
We may also disclose your information if required to do so by law, in response to a valid legal request, or to protect our rights, property, or safety, or the rights, property, or safety of others.
Your Rights
Depending on your location and applicable laws, you may have certain rights regarding your personal information. These rights may include accessing, correcting, updating, or requesting deletion of your information. You may also have the right to object to or restrict certain processing activities. We will respond to requests in accordance with applicable law.
Cookies
Our site uses cookies and similar tracking technologies to enhance your browsing experience, analyze site usage, and improve our services. You can control the use of cookies through your browser settings.
Third-Party Links
Our site may contain links to third-party websites or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of any third-party sites you visit.
Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us using the address provided below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us by mail at:
Australian Voice & Sound
360 Collins Street, Level 10
Melbourne, Victoria, 3000
Australia